Privacy Policy
This Privacy Policy describes the policies and procedures regarding the collection, use, disclosure, and protection of personal information received from users of the Reliive website (“Website”). By accessing or using this Website, you agree to this Privacy Policy. If you do not agree, please do not continue to use the Website.
By using the Website, you expressly consent to the collection and use of your personal information as mentioned in this Privacy Policy.
This Privacy Policy is incorporated into, and subject to, our Terms & Conditions and may be updated at any time without prior notice. You are advised to review this policy periodically.
Information We Collect
We collect information from you in several ways, including (but not limited to):
- when you create an account
- when you place an order
- during website usage
- from third-party sources
By using the Website, you consent to the storage, processing, and transfer of your data in accordance with this Privacy Policy.
Personal Information You Provide
To provide you with our services, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing / Shipping details
- Payment information (UPI, card, wallet, etc.)
Certain sections may be browsed without registration, but placing an order requires creating an account and sharing personal information.
Other Information We Collect Automatically
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Location
- Pages visited
- Online behaviour
- URL paths
This data helps us analyse user behaviour, manage the website, and enhance user experience.
Cookies
We use cookies for:
- website experience improvement
- reducing repeated login attempts
- analytics and performance
- personalization
Cookies may be disabled in your browser settings, but some features may not work properly.
We do not control third-party cookies that may appear on certain pages.
Order & Transaction Information
To process orders, we may collect additional information such as:
- address
- contact details
- payment details
- shipping information
We only store essential data required to fulfill your order securely.
Usage of Information
We may use your data to:
- process orders
- personalize your shopping experience
- run promotions/offers
- inform you about products and services
- troubleshoot issues
- detect fraud
- enforce policies
- improve website performance
Occasionally, we may request participation in surveys for data-based improvements.
Sharing of Personal Information
We may share information with:
- shipping partners
- payment processors
- service providers
- affiliated businesses
Only to the extent necessary to fulfil orders or provide services.
We take necessary contractual and security measures to protect your personal information.
We may disclose information only when:
- required by law
- responding to legal requests
- preventing fraud
- enforcing Terms & Conditions
- protecting user safety
Business Transfers
In case of merger, acquisition, restructuring, or transfer of business assets, your information may be transferred to the new entity. The new entity will continue to respect this Privacy Policy.
Links to Other Websites
Reliive.com may link to third-party websites. We are not responsible for their content, activities, or privacy practices.
Your Consent
By accessing our Website and sharing information, you consent to collection and usage of information as mentioned in this Privacy Policy and agree to updates and changes as posted.
If changes are made, they will be updated here to keep you informed about what information we collect and how it is used or shared.